Return Policy
30-day hassle-free returns
Our Return Promise
Complete satisfaction guaranteed
We want you to be completely satisfied with your purchase. If you're not happy, we offer a 30-day return policy on most items. Your satisfaction is our priority, and we're here to make the return process as smooth as possible.
Return Eligibility
To be eligible for a return, items must meet the following criteria:
Non-Returnable Items
Some items cannot be returned for health and safety reasons:
How to Return
Follow these simple steps to return your items
Log in to your account
Go to Order History and select the order
Request Return
Click 'Request Return' and choose items
Provide reason
Select a reason for the return
Print return label
Download and print the prepaid return label
Ship back
Package items securely and ship back
Refund Process
What happens after we receive your return
Inspection
We'll inspect the items within 2-3 business days
Approval
If approved, refund will be processed
Refund
Refunds typically appear within 5-7 business days
Exchanges
We currently don't offer direct exchanges. Please return the item for a refund and place a new order. This ensures you get the fastest service possible.
Return Shipping
Return shipping is FREE for defective or incorrect items.
For other returns, a $5.99 return shipping fee will be deducted from your refund.
Have Questions?
Our support team is here to help you with any questions about returns or refunds.